Privacy Policy

Effective date: June 26, 2026

This Privacy Policy explains how Noli's Vite New Braunfels ("Noli's Vite," "we," "us," or "our") handles personal information when you use https://newbraunfels.nolisvite.com/, contact us, submit a reservation or inquiry, apply for a job, join a marketing list, or use the customer portal.

1. Information We Collect

Depending on how you use our services, we may collect:

• Contact information, such as your name, email address, phone number, and communication preferences.
• Reservation and event information, such as requested dates and times, party size, event details, seating or accessibility requests, budget information, notes, and related messages.
• Job application information, such as your resume, work history, availability, and other information you choose to provide.
• Account and communication information, such as login details, profile details used to prefill forms, messages, files, notification preferences, customer edit requests, staff approval or rejection records, read/open activity for service messages, and requests connected to your customer account.
• Marketing information, such as your email address or phone number, consent choices, and unsubscribe or opt-out requests.
• Website usage information, such as IP address, browser and device information, pages visited, approximate location derived from an IP address, and security or error records.

Online orders and payments are handled by a third-party ordering provider. We do not intend to receive or store full payment-card numbers through our restaurant forms or customer portal.

2. How We Use Information

• Provide, confirm, update, or cancel reservations and inquiries.
• Respond to catering, private-party, employment, and customer-service requests.
• Operate customer accounts, prefilled portal forms, messages, attachments, calendars, notifications, edit-request approvals or rejections, and account recovery.
• Send service-related communications about a request, account, reply, or security matter.
• Send marketing communications when permitted and honor unsubscribe or opt-out requests.
• Protect our customers, staff, website, and business from fraud, spam, misuse, and security threats.
• Maintain business records and comply with legal, accounting, employment, and safety obligations.

3. How We Disclose Information

We may disclose information as reasonably necessary to:

• restaurant staff and authorized service providers who help us respond to your request;
• providers that support website hosting, email, communications, file storage, security, analytics, backups, and technical support;
• ordering, map, calendar, social, and media services when you choose to use or view those features;
• professional advisers, law enforcement, regulators, or other parties when required by law or reasonably necessary to protect rights and safety; and
• a successor or new operator if the restaurant or related business is sold, reorganized, or transferred.

We do not sell personal information for money. We do not use information submitted through our forms or customer portal for targeted advertising based on activity across unrelated websites. We do not share resumes or private inquiry files for unrelated advertising.

4. Email and Text Message Choices

Service-related messages about a reservation, inquiry, application, account, or direct conversation are separate from marketing messages.

• Marketing emails include a way to unsubscribe. We may keep a limited suppression record so we can continue honoring your choice.
• If you separately opt in to marketing texts, message frequency varies and message and data rates may apply. Reply STOP to opt out or contact us using the information below. Reply HELP for help.
• Marketing consent is not required to make a reservation, submit an inquiry, apply for a job, or purchase food.

5. Cookies and Similar Technologies

We use cookies, browser storage, and similar technologies for essential functions such as login, security, form protection, saved preferences, popup frequency, and notifications. Third-party services embedded on the site may use their own technologies under their privacy policies. Blocking these tools may prevent some features from working.

6. Data Retention

We keep information only as long as reasonably necessary for the purposes described in this Policy, customer service, employment review, security, legal obligations, and dispute resolution. Some information may remain for a limited period in backups or records needed to honor opt-out requests. We use automated data retention settings that periodically delete inactive account and inquiry records. We do not publish specific timeframes, but data is not kept indefinitely once it is no longer needed.

7. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information, including access controls, secure storage, account authentication, file checks, monitoring, and backups. No website or storage system can be guaranteed completely secure.

8. Your Privacy Rights

Depending on where you live and the law that applies, you may have the right to request access, correction, deletion, or a portable copy of personal information, and to appeal a denied request. You may also have rights concerning the sale of personal data, targeted advertising, or certain profiling. We do not currently sell personal data or use information from our forms or portal for targeted advertising.

To submit a request, email events@newbraunfels.nolisvite.com with the subject Privacy Request. Include the email address you used with us and describe your request. We may take reasonable steps to verify your identity. If a request is denied, you may reply with the subject Privacy Appeal. We will not discriminate against you for exercising an applicable privacy right.

Creating a customer account is optional. Accounts provide a faster way to track and submit inquiries, but you can always contact us by phone or email to manage reservations and inquiries without one.

If you have a customer account, you can delete individual inquiries, your account data, or your entire account directly through the customer portal at any time — no approval is required. If you have not created an account, you may request deletion by contacting us using the details in Section 13. You may also use portal controls to submit requested edits for staff review and view messages related to your submissions. We may retain information when permitted or required by law.

9. Children's Privacy

Our website and customer portal are not directed to children under 13, and we do not knowingly collect personal information online from children under 13. A parent or guardian who believes a child provided information may contact us.

10. Job Applicants

We use job-application information to evaluate employment opportunities, communicate with applicants, verify information when appropriate, and maintain hiring records. Submitting an application does not guarantee an interview or employment.

11. Third-Party Services

Our website may link to or display services operated by ordering providers, Google, social networks, calendar providers, media hosts, and other third parties. Their handling of information is governed by their own policies, and we do not control their services.

12. Changes to This Policy

We may update this Policy when our practices, services, or legal obligations change. The effective date above shows the latest revision. Material changes may also be announced on the website or by another appropriate method.

13. Contact Us

This Policy is intended as a clear summary of our practices and does not limit rights that cannot be waived under applicable law.